Xbox 360 warranty coming to an end

[HundredProofSam]

This is a thread I started at the Xbox forums. If this concerns you, please post a message in that thread so it brings it to MS's attention

forums.xbox.com/13252248/ShowPost.aspx#13252248

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October is fast approaching and for everyone who bought the console on launch, it will mean the end of their one year warranty

Almost every Xbox 360 owner I know has had their console replaced at least once during this period. Xbox 360 customer support has been excellent and very efficient, but what happens now that our warranty is about to expire? Let's face it, the Xbox 360 isn't the most reliable piece of hardware.

I've had my console replaced once and just yesterday, I got the ring of death on my replaced console. So what happens if my console gives up on me after the warranty expires? Will I have to spend an insane amount to ship my console to Australia and pay for the repairs over and above that?

Is there going to be an option to purchase extended warranty or is there a customer service centre in the works within India?

Another query I had is about accessories; If the power adapter on the Wireless Steering Wheel or HD-DVD add-on (assuming they are launched here in the near future) was to get spoiled, will I be able to buy just the power adapter or will I have to discard the whole thing. Or will there be the option of MS replacing/repairing it?

Mohit, I am sure that many Xbox 360 owners will have similar concerns, so a response from you on these issues would be appreciated



peace

[Diablo IV]

Ur right...but I havent got my console replaced even once..and still havent got the lights. SO lets hope if I get em,..its before november 9.

[KC]

sam u said u got the ring of death,did they replace your console,already,cause when redington called me they said they are out of stock and can send me one before this months end.??

[HundredProofSam]

i havent called them coz it only happened once....when i put it back on it worked fine....i played a few hours since then and its working fine



peace

[KC]

change it before your warranty ends.
they are most probably sending new 360's with bigger heatsinks to all.

[HundredProofSam]

are the call centers open on sundays?



peace

[KC]

no

[vee-en]

ill also get mine changed...the drive seems to be making lot of noises...

[aman]

sameer187 said:

i havent called them coz it only happened once....when i put it back on it worked fine....i played a few hours since then and its working fine



peace

aww so sweet of ms for giving us a console which is absolute value for money, ahem ahem......i mean ironically.
ur console's working ok after three rings signifies a silence b4 the arrival of a storm, just get the f console replaced and after warranty sell it for good.

i don't know abt india but yeah in uk the warranty could be extended for 1 full year by paying up a marginal fees (may be this service is free, i'am not sure)

[vee-en]

u know, u'll get a lot more if u sell yr console in the last month of yr warranty....thts coz the buyer can still get it replaced 1 last time....

but when yr warranty is over, u'll get a much lower price....so if u really wanna sell it, then think abt the timing...

[iverson]

well, i still havn't had a problem wid ma 360, and i have another 5 months ov warranty left on me.........evrythin's normal......but, i've heard dat da replaced console will be upgraded.....typical microsoft!!!!!.........i just wanted 2 know da procedure.....will dey chk da problem vry stringently.....or shud i say sumthin' lyk ma dvd drive is making noise or it's gettin' overheated???......eh???

[HundredProofSam]

my suggestion....if nothing is wrong stick with it and be happy....u never know, with the kind of reliability issues it has, the replaced one might start giving u problems



peace

[vee-en]

i agree....if its working fine, then consider yrself lucky and hang on to yr console...!!

my older one used to freeze a lot on offline games....so i got it replaced and the new one seems to be making too many drive noises...also i get many disc unreadable errors....the disc is scratchless, but still errors..!!

[KC]

this is getting ridiculous,my replacement arrived yesterday
1) i couldnt connect no matter how hard i tried,it allways didnt go past the ip .
2)all latest games like forza,crackdown,vt3 cant be played,cinsole asks for an update and i cant update since i cant connect.
3) the red lights start flashing again

[carboncore]

krapchap said:

3) the red lights start flashing again

may be it doesn't like being placed next to a PS3. So are you gonna send it for replacement again ??