Post by ΨBarnacleBrainBrantΨ on Apr 17, 2007 14:21:34 GMT 6
Experienced a problem lately with your Xbox 360 discs getting mysteriously scratched up? Maybe it's because you've been using using that Gears disc as a coaster, genius... but you might also happen to be one of the unlucky few whose Xbox has a genuine problem with scratching discs. If so, Microsoft may finally be listening to your plight.
Engadget is reporting that Microsoft has started an investigation into those persistent rumors about disc-scratching Xbox 360s -- though the company hasn't exactly leaped swiftly to the rescue. Dutch TV show "Kassa" forced a response by publicly outing the problem in an on-air experiment which seemed to confirm the existence of the phenomenon.
Microsoft is unimpressed by Kassa stunt, stating simply "We are not able to respond in detail on the results. It is possible that scratches on discs originate from frequent use. However, we have no indication that the results of the tests from Kassa are a large scale problem."
Public dissatisfaction and rumors of scratching 360s have been floating around since December 2006 when (rumor has it) a batch of Xboxen somehow went out the door missing a critical part in the disk drive. Lack of this part apparently causes the affected drives to scratch up faster than a catfight at senior prom.
Despite their skeptical attitude Microsoft has at least done the right thing by promising a serious inquiry into the issue. If your drive seems to be caught in the throes of catscratch fever (and you bought it around December 2006) you may be able to get some satisfaction from MS tech support. At present, the company is instructing affected users to call in on an individual basis.
We'll let you know if any further word comes down the pipe from the MS testing labs.
www.1up.com/do/newsStory?cId=3158768
Engadget is reporting that Microsoft has started an investigation into those persistent rumors about disc-scratching Xbox 360s -- though the company hasn't exactly leaped swiftly to the rescue. Dutch TV show "Kassa" forced a response by publicly outing the problem in an on-air experiment which seemed to confirm the existence of the phenomenon.
Microsoft is unimpressed by Kassa stunt, stating simply "We are not able to respond in detail on the results. It is possible that scratches on discs originate from frequent use. However, we have no indication that the results of the tests from Kassa are a large scale problem."
Public dissatisfaction and rumors of scratching 360s have been floating around since December 2006 when (rumor has it) a batch of Xboxen somehow went out the door missing a critical part in the disk drive. Lack of this part apparently causes the affected drives to scratch up faster than a catfight at senior prom.
Despite their skeptical attitude Microsoft has at least done the right thing by promising a serious inquiry into the issue. If your drive seems to be caught in the throes of catscratch fever (and you bought it around December 2006) you may be able to get some satisfaction from MS tech support. At present, the company is instructing affected users to call in on an individual basis.
We'll let you know if any further word comes down the pipe from the MS testing labs.
www.1up.com/do/newsStory?cId=3158768